Last updated: November 4, 2026

CallPeakAi LLC ("CallPeakAi," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit callpeakai.com, use our services, or communicate with us.

1. Information We Collect

Information you provide: your name, phone number, email address, business name, and any details you share through our chat widget, booking calendar, or communications with us.

Usage information: IP address, browser type, device information, and pages visited.

Cookies: we use cookies and similar technologies to operate our website and understand how it is used.

2. How We Use Your Information

We use your information to respond to inquiries and provide customer support, schedule, confirm, and remind you of appointments, provide and improve our services, process payments for clients, and comply with legal obligations.

3. SMS/Text Messaging

When you opt in to receive SMS messages from CallPeakAi through the chat widget at callpeakai.com/contact-page or by booking an appointment at callpeakai.com/schedule-page, we collect your phone number and consent preferences.

We use this information solely to send customer care messages, including responses to your inquiries, appointment confirmations, reminders, and service notifications. We do not send promotional messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or contact us at [email protected].

4. How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate our business, such as scheduling, payment processing, and communication platforms, solely to provide our services, and when required by law. These providers may not use your information for their own marketing. All of the above excludes SMS opt-in data and consent, which is never shared.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. No system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information only as long as needed for the purposes in this policy or as required by law.

7. Your Choices

You may request access to, correction of, or deletion of your personal information by emailing [email protected]. You can opt out of text messages at any time by replying STOP.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

9. Contact Us

CallPeakAi LLC

Email: [email protected]

Phone: (214) 843-6072

Website: callpeakai.com